Refund Policy
Welcome to MUDANZASIDEAL. We value your trust and satisfaction, and we strive to provide the best services possible. However, if you're not entirely satisfied with your purchase, we're here to help.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The request must be made within 30 days of the purchase date.
- The service should not have been completed or used beyond the initial stages.
- You must provide a valid receipt or proof of purchase.
Non-Refundable Services
Certain services offered by MUDANZASIDEAL are non-refundable. These include:
- Partially completed moving services.
- Customized or bespoke moving solutions.
- Any service that is stated as non-refundable at the time of purchase.
Process for Requesting a Refund
If you meet the eligibility criteria and wish to request a refund, please follow these steps:
- Contact our customer service team at [email protected] with your purchase details.
- Provide a detailed reason for your request, along with any supporting documents.
- Our team will review your request and respond within 5-7 business days.
Contact Us
If you have any questions regarding this refund policy, you can contact us by email at [email protected] or by phone at (123) 456-7890.